At RAW BY CB we offer a NO REFUND,EXCHANGE ONLY Policy. Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

In other words, once the hair has been worn , it isn’t refundable or eligible for any compensation.

Please order accordingly and in enough time for any delays or discrepancies (because it is a possibility). Once the order has been placed and/or shipped, it may not be refunded for any reason.

Exchanges are permitted in the event you would like to swap out lengths/textures IF it is attached with original packaging AND in its original condition.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at

You will be responsible for paying for your own shipping costs for exchanging your item.